로그인이 안되고 "invalid credential"이 뜨면 로그인 정보가 사라졌을 가능성이 있답니다.

 

티켓 열고 입금 기록도 알려줘야 하는 모양입니다.

 

 

 

Hello,

Our work is in progress. Please read the announcement on our website. (https://xeggex.com/incident)

If you receive a 2FA error when logging in, please reset your 2FA.(https://xeggex.com/twofactorhelp)

If you do not receive an email code, please try again in a few hours.

If you get an "Invalid Credentials" error when you log in using your email address, your email address is probably one of the missing data.

So please use this link to open a new support ticket using the email address you used to register with XeggeX. If this ticket was opened with your already registered email address, you do not need to open a new ticket.(https://xeggex.com/createticket) 

Don't forget to write in your ticket the wallet addresses you used to deposit money to XeggeX before. 

Again, if this ticket was opened with your already registered email address, you do not need to open a new ticket.

We are still building the account recovery method. 
Therefore, you will have to wait. 

Thank you for your patience.

Kind Regards,

XeggeX Customer Support Team