안녕하세요

 

제가 BTC-E 인증절차를 진행했는데 아래의 메세지가 왔습니다..

 

다시 인증을 해야하는건가요?ㅠㅠ

 

아그리고 혹시 BTC-E 사용하실때 international transfer 사용시 bitcoin 전송한도가 있나요?

 

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Money Hold

Why do I see such error? Hold is used in the following cases:

1) You are a new user. Hold is up to 3 days. It cannot be removed.
2) Changing or resetting the password, changing of the e-mail. For the purpose of security. Hold up to 3 days. It cannot be removed.
3) Depositing money from the payment systems with a high fraud activity. Hold from 1 to 7 days.
4) Depositing money through the wire transfer. The time of the hold is from 1 month. It can be removed by providing with the documents through the ticket.


P.S. We don't do identity verification except to the cases when bank transfer/SEPA was made, and you received message Money Hold 40000 minutes. If you get the message "Money Hold 40000 minutes", then follow the instructions are below. In all other cases verification is not necessary and ticket will be closed automatically.


INSTRUCTIONS for message "Money Hold 40000 minutes":

Please read carefully ! It's important.

Our bank ask you provide a copy of you ID and utility bill or bank statement (with your name and place of residence) not more than 3 months old in high res quality (>300DPI, colorful) due to high fraud activity.

1 - Write your full name here!
2 - All documents must have an English translation !
3 - All documents must be scanned (not photographed, uncut, not painted up).
4 - After checking our financial department, your account will be unlocked automatically.
5 - Verification of documents and cancel hold account can take several days.

Attach here (JPG, PDF no more 2mb size).

Thank you. Be patient. Have a nice day.
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